Savor & Solace (“Savor & Solace,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit savorandsolace.com, join our mailing list, reserve an experience, or interact with our ads, and how we use and protect that information.

Information We Collect

Information you give us

• Your name, email address, and phone number when you join our mailing list, join a guest list, or contact us.
• Reservation and order details when you book an experience or make a purchase.
• Anything you choose to share with us in messages, forms, or surveys.

Payments are processed by our third-party payment providers. We do not store full credit or debit card numbers on our website.

Information collected automatically

When you visit our website, we and our partners may automatically collect your IP address, browser and device type, pages viewed, links clicked, the website that referred you, and similar activity data. This information is collected through cookies, pixels, and similar technologies described below.

How We Use Your Information

• To process reservations and purchases and send confirmations and event details.
• To send you email newsletters, event announcements, and promotional offers.
• To show you Savor & Solace ads on Facebook and Instagram, including ads based on your visits to our website.
• To measure how our website, emails, and ads are performing and to improve them.
• To respond to your questions and requests.
• To comply with the law and protect the safety of our guests and our business.

Email Marketing

If you join our mailing list, buy a ticket, or reserve an experience, we may send you emails about upcoming experiences, news, and offers. Our emails are sent through a third-party email marketing provider, which may record whether you open an email or click a link so that we can improve our communications.

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us at savorandsolace@gmail.com. Even after you unsubscribe, we may still send you messages related to a reservation or purchase you have made.

Advertising and Retargeting

We advertise on Meta platforms, including Facebook and Instagram. To do this, we use the Meta Pixel and related Meta tools on our website. These tools collect information about your visits and actions on our site, such as pages viewed and purchases made, and share it with Meta. Meta and its partners use this information to show you Savor & Solace ads (known as “retargeting”), to find people with similar interests, and to report on how our ads perform.

We may also share a secure, encoded (hashed) version of your email address or phone number with Meta to create “Custom Audiences,” which helps us show relevant ads to people already on our list or exclude them from ads they do not need to see. Meta’s use of this information is governed by the Meta Privacy Policy.

You can limit these ads by:

• Updating your Meta ad preferences.
• Opting out of interest-based advertising through the Digital Advertising Alliance.
• Blocking or deleting cookies in your browser settings.
• Emailing us to request that we not use your information for targeted advertising.

Cookies and Similar Technologies

Cookies are small files stored on your device. We use them to keep our website working (for example, to remember items in your cart), to understand how visitors use the site, and to support our advertising as described above. Most browsers let you block or delete cookies. If you do, some parts of our website may not work as intended.

How We Share Your Information

We do not sell your personal information for money. We share information only with:

• Service providers who help us run our business, such as website hosting, payment processing, email marketing, and event ticketing providers.
• Advertising partners, including Meta, as described in the Advertising and Retargeting section.
• Legal authorities when required by law or to protect our rights, our guests, or others.
• A successor business if Savor & Solace is involved in a merger, sale, or transfer of assets.

Under some state laws, including California law, sharing information with advertising partners for retargeting may be considered “sharing” or “targeted advertising.” You may opt out as described in the Your Privacy Rights section.

Age Requirement

Our experiences and website are intended only for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21. If you believe someone under 21 has given us their information, please contact us and we will delete it.

How Long We Keep Your Information

We keep your information for as long as you remain on our mailing list or as long as needed to provide our experiences, keep accurate business and tax records, and meet our legal obligations. When it is no longer needed, we delete it or make it anonymous.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information. No website or online service is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, including California and other U.S. states with privacy laws, you may have the right to:

• Know what personal information we have about you and request a copy.
• Ask us to correct or delete your personal information.
• Opt out of marketing emails.
• Opt out of the sharing of your information for targeted advertising.

We honor Global Privacy Control (GPC) browser signals as a request to opt out of sharing for targeted advertising. To make any other request, email us at savorandsolace@gmail.com. We may need to verify your identity before completing your request. We will not treat you differently for exercising your rights.

Links to Other Websites

Our website may link to other websites, such as ticketing platforms, social media pages, and partner sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at savorandsolace@gmail.com.